

I had reached out to with upgrade request day before arrival, they promptly replied I would be upgraded if a unit was available upon check-in - when I got there the front desk noted we had been upgraded before I could ask. As Plat, upgraded from a Studio to a 1bd Suite. Really enjoyed our stay at Koloa Landing. So, an upgrade from lower tier to 1 BR is possible, but 2BR and above won't get upgrades. It seems that bigger villas (2BR/3BR and above) are timeshare properties sold for $$$ to individual owners. That's long way to say you're not going to jeopardize your upgrade chances, because they're nil already.As platinum elite, I got upgraded from studio to 1 BR villa. It's not like a hotel where the operating cost is basically fixed whether you stay in your originally-booked room or in an upgraded room. So were they to do upgrade, the operating company would have to pay real cash money to various owners, which of course they're not going to do. If a unit goes empty, that owner gets no revenue for that night. Each unit is owned by an individual, and you're actually paying them (along with a fee to the operator) to rent their unit for the time you are there. They found out that this is basically a VRBO-like property essentially, there are *never* any upgrades. We booked a 3BR oceanfront villa, and I asked my ambassador to reach out regarding the only possible upgrade, to the 4BR penthouse villa. Private parking is possible on site for free.I'm staying there with my family later this summer. Wireless internet is available in the entire hotel for free. Guests will enjoy using a plunge pool, facials and massage at Koloa Landing Resort At Po'Ipu, Autograph Collection. This deluxe property offers a wellness center and yoga classes on-site for free. The hotel offers a full breakfast at the price of US$15 per person per day. Poolside bar serves snack menu and grills, guests can also take advantage of a terrace and lounge. The à la carte Gourmet Marketplace restaurant is a great feature of the hotel. Eat & DrinkĪ buffet breakfast is served daily in the restaurant. The rooms of this hotel includes a down comforter, a pillow-top mattress and premium bedding along with a dishwasher, a microwave oven and an oven. Air-conditioned rooms at this accommodation include cable TV, floor to ceiling windows and cable channels.
